Terms of service

Last Updated: 25 January 2026

1. OVERVIEW & ACCEPTANCE

This website is operated by KROFT & CO. Throughout the site, the terms “we”, “us”, and “our” refer to KROFT & CO. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our "Terminal" and/or securing an allocation from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Operational Terms”).

2. ONLINE STORE TERMS

By agreeing to these Operational Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. GENERAL CONDITIONS (RIGHT OF REFUSAL)

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks. Credit card information is always encrypted during transfer over networks.

4. ACCURACY OF TECHNICAL DATA

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.

5. MODIFICATIONS TO THE SERVICE & PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

6. PRODUCTS & ALLOCATIONS (PRE-ORDERS)

Certain products or services may be available exclusively online through the website. These products may have limited quantities ("Allocations") and are subject to return or exchange only according to our Refund & Compliance Protocol.

• Display Accuracy: We have made every effort to display as accurately as possible the colors and images of our products (e.g., Charcoal, Dark Olive). We cannot guarantee that your computer monitor's display of any color will be accurate.
• Sales Limitations: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

7. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store to ensure successful logistics delivery.

8. OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to third-party tools (such as logistics tracking or payment gateways) over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind.

9. USER COMMENTS & FEEDBACK ("FIELD REPORTS")

If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

10. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

11. GOVERNING LAW (JURISDICTION)

These Operational Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia.

12. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Operational Terms at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

13. CONTACT INFORMATION

Questions about the Operational Terms should be sent to us at:

• Email: support@kroftandco.com

• HQ: Melbourne, Victoria, Australia